Shipping
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated Shipping Times
- North America: 14-15 Business Days
- Europe: 14-15 Business Days
- Australia, New Zealand and Oceania: 12-13 Business Days
- Asia Pacific: 5-6 Business Days
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Free Worldwide Shipping
Due to ongoing international logistics issues, we are currently unable to ship orders to the United States. New orders from the US are temporarily paused until further notice. Existing US orders are on hold and will be shipped as soon as service resumes.
All other destinations continue to receive free worldwide shipping with no additional customs fee applied by us.
Returns & Exchanges
I gladly accept returns and exchanges.
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
Condition of Return
Buyers are responsible for return shipping costs. If item is not returned in its original condition, the buyer is responsible for any loss in value.